Virgin Festival

FAQ

September 29th, 2008 | Published in Uncategorized | 0 Comment

Can I be a volunteer?
At this stage, Virgin Festival won’t be engaging volunteers. However Virgin Mobile Angels will be onsite at the festival to help out.

What time does it finish?
We’ll be wrapping things up in both locations by 11pm, but please check out website all the way up to the event for updates, ‘cause things change!

Are there any other bands to be announced?
Yes! Sign up for updates if you haven’t already so we can let you know who!

Are you taking submission for bands to play the festival?
No, we are not taking any more submissions for this year’s event, thank you for your interest. Submission for next year’s event should not be made until after the 2008 dates have passed.

Gate times?
These will be confirmed closer to the events, but we expect to open around 09:30, although the music is likely to only start around midday.

How do I get my tickets?
The normal Computicket procedures apply – tickets can be purchased in-store at any Computicket outlet or Shoprite Checkers store.
Alternatively you can book via the Computicket Website or by calling their call centre on 083 915 8000.

What can I/can’t I take with me?
Anything you want! AS LONG as it isn’t one of the prohibited items listed in the Virgin Festival terms & conditions, which can be accessed via the menu on the left.

Is there parking available?
We encourage our festival goers not to drive on their own – it’s better for the environment (and traffic congestion) if you car pool with a couple of friends.

Is it all ages?
Yes, all ages are welcome, but we recommend chaperones for anyone under 18 years.

What are the playing times?
Keen aren’t you! Playing times are finalized much closer to the event after all the bands have drawn straws (joke!). There’s a great deal of science involved, so register for updates by clicking on “Register 4 Updates” below and we’ll let you know when they are ready. Of course these things are always subject to change, so our website the best source.

Is it licensed?
You must bring photo ID as proof of being over 18 otherwise you will be denied entry to bar areas.

Will there be extra transport provided?
We are currently putting together a comprehensive transport and traffic arrangement plan that will be detailed on out website close to the events.

I’ve got a market stall – who do I speak to?
Please contact our merchandise team at justin@bigconcerts.co.za f you have anything that you believe is worth selling at the festival (boyfriends not accepted).

Will Richard Branson be there?
Richard has a very demanding international schedule, and we’re not sure that he will be able to make it to South Africa in December. If he can, he certainly will!

Why isn’t the festival coming to Durban?
Virgin Festival is a logistical challenge and we have had to fit all the events into just two weekends. Unfortunately this year, Durban had to miss out. We have however convinced both Maroon 5 and One Republic to perform at the ICC on Sunday 14th December. Tickets available through the usual Computicket channels.

Are any Virgin Festival acts coming to other parts of SA?
It’s too early to confirm anything at the moment (other than Maroon 5 and One Republics agreeing to play in Durban on the 14th December 2008), but register on our website for updates and we’ll let you know what final plans are.

My friend is in a wheelchair – what facilities are on site?
We are working hard to ensure that access is as easy as possible for any Virgin Festival fans requiring assistance to access the site. We will be installing a variety of facilities for mobility impaired patrons (including parking and drop-off areas). More details will be made available before the event on this website.

Am I allowed to bring a camera to the festival?
Yes, as long as your camera is a personal camera without a professional standard zoom. We also cannot allow you to bring in video cameras or digital cameras that record footage. Sound recording devices are also prohibited.

Can I smoke at the festival?
You can smoke at the event, be we ask that you do so with consideration for your fellow Virgin Festival punters and that you dispose of you cigarette butts in the bins provided.

Where can we find the program, set times and information about the artists?
Playing times have not been confirmed yet but they will be before the event. Site maps and playing times will be available in our website in the days before the event and will also be available on the day around the site. Information about the artists is available on the Virgin Festival website.

I have a broken leg and am 8 months pregnant. Can I bring a chair to sit on?
No, I’m afraid we will not be allowing people to bring chairs on sit under any circumstance. We will be making arrangements for mobility impaired customers and others with issues that would warrant them being seated. More details closer to the event on this website.

Is cash available on site?
Generally we have some ATM facilities available at the event, however there’s a lot of people, we’re in the middle of a field in many cases, and therefore you shouldn’t bank (excuse the pun) on this as your solution to running low on cash! Best to think about what you may need to buy, and fill the wallet to suit.

Are there Passouts?
No – we don’t actively allow pass-outs from the event. Once you come in, you are in. If however you have a serious issue or reason to query this policy, always approach security staff for assistance.